Regular Cleaning & Ironing

Some agencies tell you what jobs their cleaners will do but at Medway Maids we believe it is your home, you choose. We supply the labour but how you use that labour is up to you. You choose the type of work undertaken by the cleaner, it can be cleaning only or a combination of cleaning and ironing.

The client information pack supplies a checklist of jobs all you have to do is tick the boxes for the jobs you would like done. The cleaner then has a clear idea of what is expected and these jobs can be carried out as a matter of routine on a regular basis. Alternatively you can choose a particular job you would prefer they devote their time to such as specifying a room or a larger than usual ironing pile that may have built up.

There is a minimum visit time of 2 hours per week or 3 hours per fortnight. The same cleaner will visit on your chosen day(s) and our inclusive charge is £15.50 an hour. This is broken down as £13.00 an hour paid directly to the cleaner on the day and the remaining £2.50 an hour is an agency fee paid on a monthly basis.  The agency fee covers comprehensive insurance (please see below), the supply of a fully vetted cleaner and a replacement if they can't come to you for any reason - we guarantee that the agency fee will never increase!!

Once we have talked through what you need, a cleaner will be recommended. They will meet you for an interview first so you feel comfortable with that person in your home. If at any future time you feel unhappy with your cleaner, for whatever reason, you can speak to us and ask for a change.